Frequently Asked Questions
Can you make the sample I provided?
Yes, as long as you provide us with your pictures, drawings or samples, we can make samples.
How long will it take for samples and large goods to arrive?
Sample delivery time is usually 7-10 days. The production time of large goods begins from the date of confirmation of the deposit.for goods of small size, for a 40-inch container, the production and delivery time is usually 30 days after the deposit is confirmed.
What is our normal payments terms?
Our normal payment terms now is T/T.(50% deposit, pay the balance before delivery)
Can you send products to my country?
Sure, we can. If you do not have your own ship forwarder, we can help you.
How about the shipping cost?
If you have small quantity,you can shipping by express,such as TNT,DHL,FEDEX.we can introduce forwarder to you.if big quantity, you can shipping by sea.we can quote FOB and CIF price to you.
What's your product warranty policy?
We guarantee the product is qualified when consumer receive it. If there's any question, please contact with us with detail information (picture, batch code, etc), we will solve the problem for you quickly., another way, we will ready some replacement for your order